Interview the people doing the work
Ask employees where they repeat tasks, search for information, rewrite similar content, wait for approvals, or spend time fixing avoidable mistakes.
Separate value from risk
A high-value, low-risk workflow may be a strong starting point. A process involving major legal, financial, employment, security, or customer consequences may need more planning.
Choose a measurable pilot
Document the current process, test one AI-assisted change, and compare the result. Real use teaches more than general discussion.
Avoid technology looking for a problem
Do not buy a tool and then pressure employees to invent uses for it. Define the need first, then evaluate the product.
How McComb Services can help
McComb Services can help organizations apply practical guidance around AI strategy, AI use cases, workflow planning, process improvement, technology assessments, and project management. The goal is to turn the issue into clear, manageable next steps.