Measure frequency
Ask how long the task takes and how often it happens. A five-minute improvement can become meaningful when it is repeated across employees, customers, or transactions.
Look across everyday work
Recurring opportunities may appear in customer responses, meeting preparation, reports, internal summaries, documentation, training, research, or routine administrative tasks.
Measure quality too
A faster workflow is not better if it creates errors or requires excessive correction. Consider speed, accuracy, review effort, employee experience, and customer impact.
Compare before and after
Document the current process, test the AI-assisted version, and measure the result rather than assuming the technology creates productivity.
How McComb Services can help
McComb Services can help organizations apply practical guidance around AI productivity, workflow planning, process improvement, AI strategy, project management, and technology assessments. The goal is to turn the issue into clear, manageable next steps.