Why shadow AI happens
Employees often discover AI tools before formal business policies exist. They may use a free service to summarize a document, draft a response, or analyze information without realizing that business data is leaving an approved environment.
A ban may not solve the problem
A blanket prohibition can push experimentation out of sight. A stronger approach is to explain approved tools, restricted information, acceptable use cases, and when additional approval is required.
Inventory AI use
Ask teams what they are already using and why. Include free accounts, personal accounts, browser tools, built-in software features, and vendor-provided AI functions.
Offer an approved path
When employees have a safe, supported way to use AI, they are less likely to create their own unmanaged workarounds. Approved tools, training, and clear ownership make adoption easier to control.
How McComb Services can help
McComb Services can help organizations apply practical guidance around AI governance, AI policy, cybersecurity awareness, employee training, compliance support, and technology planning. The goal is to turn the issue into clear, manageable next steps.