Find out what is already happening
Ask employees which AI tools they use, what tasks they use them for, whether they use business or personal accounts, and what information they enter. Visibility should come before assumptions.
Define acceptable use
Give employees examples of approved uses such as brainstorming, outlines, or drafting non-sensitive content. Also explain what information should never be entered into an unapproved AI service.
Teach verification
Employees should understand that AI can produce confident but incorrect information. Important facts, numbers, customer commitments, policies, and business decisions need appropriate human review.
Create a path for questions
Employees are more likely to make good decisions when they know where to ask questions. A simple approval and escalation process can reduce both confusion and hidden AI use.
How McComb Services can help
McComb Services can help organizations apply practical guidance around AI adoption, employee training, AI policy, cybersecurity awareness, documentation, and compliance support. The goal is to turn the issue into clear, manageable next steps.